We have two ways of taking your suggestions and ideas on how we can improve.
1) Public Suggestions
If you like you can add your idea to a list created and voted on by the user community. It is located here. The advantage of this method is you can build support for your idea among other customers and get feedback on your idea – perhaps someone has a suggestion on how to improve on your idea. This is better for general or generic improvement ideas.
2) Private Suggestions
You can send your idea directly to CEI with the form below. The advantage of this method is that it is kept confidential between you and CEI. The disadvantage is that other customers and users cannot help vote for and push for your suggestion. This is better for items which you want to be competitive advantages, items perhaps you want to fund CEI to do yourself, and items which are probably unique to you.